CX management that bridges every touchpoint and unifies the CX journey, bolstered by specialized Data Labeling Services for self-driving cars, precise data required for safe and reliable autonomous operation.

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CASE STUDY

To ensure the safety and reliability demanded by the industry, every single data point must meet accuracy standards. Leap Steam was brought in to manage the operational challenge of this demand, successfully managing the explosive growth of the data training pipeline.

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FEATURED INSIGHTS

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The Sub-Centimeter Standard: Why Hyper-Accuracy is the Non-Negotiable Foundation for L4/L5 Autonomous Safety

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Scaling the Unscalable: Operational Strategies for Managing Explosive Growth in AI Training Data Pipelines

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Beyond Annotation: How Sensor Fusion Complexity Demands a Next-Generation QA Model for Autonomous Deployment

BPO Services for the Automotive and Mobility Industry

These services address the unique challenges of modern automotive companies, spanning AI development for autonomous driving, customer support for complex in-vehicle technology, and core administrative needs.

  • Hyper-Accurate Sensor Fusion Annotation and Labeling: Tagging and labeling data from multiple complex sensors (LiDAR, RADAR, camera) to sub-centimeter accuracy for object detection and environment modeling.
  • Edge Case Scenario Development: Identifying, curating, and annotating rare or dangerous scenarios (e.g., unusual lighting, debris, complex pedestrian behavior) crucial for robust model training.
  • Model Validation and Correction: Providing human feedback loops to check and correct the outputs of pre-trained models, accelerating iterative development cycles.
  • Lead Qualification and Conversion: Engaging with high-volume digital leads (website, social media) to qualify potential buyers before handing them off to the sales team.
  • Proactive Service Scheduling: Utilizing vehicle telematics data to proactively contact owners when routine maintenance (e.g., oil change, tire rotation) is due, driving service revenue for dealerships.
  • Recall and Safety Campaign Management: Managing high-urgency, high-volume outbound communication campaigns related to safety recalls, ensuring maximum owner compliance and documented adherence to regulatory standards.

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