Why we need online content moderation? There are 3.5 billion active daily users of social media so the importance of an online presence is vital for businesses, of any size (more than 50 million small businesses use Facebook to connect with their customers). It’s the role of the content moderator to provide a framework that monitors and […]
HUMAN CONTENT MODERATION: For Online Safety and Trust Read More »
Despite the latest advances in AI, recent events have demonstrated just how essential human involvement in the moderation of User Generated Content remains and will continue to do so as the online content landscape evolves. The COVID-19 pandemic has taught us some very clear lessons about where we need to be with our approach to
The Essential Role of Humans in Content Moderation Read More »
In recent years, business process outsourcing (BPO) has seen explosive growth across the globe. What has been behind this rapid expansion? Businesses are adopting the BPO model because it is simply one of the most effective methods of streamlining a business. In other words, BPO offers efficiency, and an efficient business is a successful business.
Content moderation has become a critical component for maintaining safe and positive online communities. As the digital landscape continues to expand, the need for effective content filtering and management is growing exponentially. This article explores the key players in the content moderation industry and outlines the essential factors to consider when selecting and outsourcing to
Top 12 Content Moderation Service Providers Protects Online Users Read More »
In today’s environment of the global economy, companies are constantly seeking ways to cut costs while boosting efficiency. One widely adopted strategy is outsourcing customer service to a vendor or a call center (Here is the list of some customer service outsourcing companies). However, many business owners are left wondering, “How Much Does Outsourcing Customer
How Much Does Outsourcing Customer Service Cost (in USD)? Read More »
The Internet has democratized many facets of everyday life. Consequently, it has allowed everybody, from regular folk and progressive thinkers to ideological extremists and harmful predators (and everyone in between) to share their views. The consequential proliferation of online harmful content has meant regulation was inevitable. So what is the future of online content moderation?
Machine Learning (AI) Never Replace Human Content Moderation Read More »
Read about what ‘back-office services’ and ‘Business Process Outsourcing’ (BPO) means and how, with the help of the latest technology, outsourcing this part of your business can drastically improve productivity and reduce costs. 1. What is Business Process Outsourcing (BPO)? Outsourcing business processes, such as manufacturing or customer support, is nothing new. It is the
8 things about Back-office Services and Outsourcing – unlock business potential Read More »
Why need content moderation companies? In the age of Industry 4.0, over 80% of information is shared via social media platforms. The advent of social media and other interactive platforms has transformed the Internet from a simple information exchange into a complex medium for communication, media consumption, shopping, and content creation. To ensure a “clean”
2024 List of 10 Content Moderation Companies (for UGC) Read More »
In today’s competitive market, delivering exceptional customer service is crucial for boosting efficiency and customer satisfaction. It forms a significant part of a brand’s promise and is critical for business success. Customer service outsourcing companies are experts in converting this essential service into a strategic asset. But how can you achieve this in the most
Partner With Customer Service Outsourcing Companies: A Strategic Decision Read More »
Content Moderation for Gaming/Gaming Content Moderation for Online Gaming Communities You may have heard of game masters or human moderators within video gaming communities but have you ever wondered why game moderation is essential? If you are into video games or have done administrative duties for video gaming then you’re most likely aware that the
Content Moderation for Gaming [4 Things You Must Absolutely Know] Read More »
