In the early stages of a venture, founders often fall into the “hero trap”—the belief that every operational detail requires their personal touch to succeed. However, as the organization moves toward its first major scaling milestone, the question of what should a startup outsource transforms from a logistical choice into a survival necessity. In 2026, […]
Category Archives: only help desk outsourcing
From globe-spanning multinationals to regional-based startups, everyone needs cost-effective and scalable Help Desk Support Outsourcing that suits their customer’s needs 1. What is help desk support? In an airport or shopping mall, a help desk is, literally, a desk where people go to get information and support. In the virtual world, the structure of help desk […]


